How to control facilities management labour costs with workforce management software

Controlling facilities management labour costs starts before the hours are worked. Every rota commits the business to a level of spend, based on who is scheduled, for how long, and at what rate. Workforce management software gives contract managers visibility and control at the points where they can still influence that cost:  when shifts are […]

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How payroll errors damage Facilities Management contracts

A security officer covers an absence at a different client site. Their hours and premium are paid correctly, but the shift stays coded to their home cost centre. Payroll is right. But both contract P&Ls are wrong. One contract carries labour it never used. The other receives cover that shows up nowhere. Closing the pay […]

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How to choose the best workforce management software

Choosing the right workforce management software starts with finding a system that can handle the way your workforce operates, from different sites and working patterns, to pay rules, clocking methods, and payroll processes. In this guide, we’ll take you through the steps to assess your operation, build a requirements list, compare workforce management software, and […]

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How to prevent labour cost leakage in facilities management

Labour cost leakage is the share of your wage bill lost to inaccurate time capture, inefficient scheduling, pay rule errors, and manual admin. Research from KPMG puts it at 2 to 4% of total labour spend, with nearly 2 in 5 companies reporting losses of over $1 million a year. In facilities management, where labour […]

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How to improve facilities management contract margins

Facilities management contract margins are under attack from every direction: wage floors rising each April, employer National Insurance up, revenue locked into fixed-price agreements, and tenders decided on decimal points. Sector analysis puts FM wage inflation at 5 to 7%, eroding margins on fixed-price contracts across the industry.  The instinct is to cut. Trim headcount, […]

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5 tips to visualise workforce management analytics

With only 24%* of companies effectively using analytics for informed decisions, workforce management analytics emerges as a critical success differentiator. It optimises a business’s most valuable asset—its workforce—by transforming raw employee data into strategic decision-making. Imagine insights leading to 25% operational efficiency gains or 30% reduced recruitment costs through better workforce management—workforce analytics enables this. […]

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Data-driven workforce management: The value of interrogating information

Imagine a world where every decision you make about your workforce is backed by solid data. No relying on gut instincts, or retrospectively reacting. Just strategic, informed choices that drive your business forward. Enter: data-driven workforce management. Data-driven workforce management puts the right data and analytics at your fingertips so you can strategically manage, allocate, […]

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From reactive to proactive: Revolutionising workforce management with WFM

Being reactive is common when dealing with workforce management challenges. In the day-to-day running of a labour-intensive company, we’re presented with a problem and asked to come up with a solution. Naturally, we gravitate towards quick fixes.  But what if we could prevent problems before they even occur?  That’s exactly what we aim to cover […]

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Excel vs workforce management software: How to decide

Labour-intensive industries all face one harsh reality—profits often live or die by how well you manage workforce costs. But for too long, companies are held back by clunky spreadsheets and manual tracking.  The good news is there is a simple effective solution to make workforce management less stressful and easier for everyone: workforce management software. […]

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The biometric debate: The pros and cons for workforce management

In workforce management, biometrics is improving efficiency and security in timekeeping and facility access. However, its increasing use has raised privacy concerns around consent and data security. As a result, regulators like the UK’s Information Commissioner’s Office (ICO) are scrutinising biometric data use. So, while biometrics offer operational benefits, these need to be balanced against […]

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