We offer a wide range of professional services that ensure our services are exactly as your business needs them to maximise your productivity and return on investment. From full system configuration to incorporate all of your specific rules and shift patterns, to training, project management and ongoing support and maintenance.
WFM’s dedicated professional services team has a wealth of experience in delivering Workforce Management solutions across a wide range of industries. Our in-house Project Management team use the PRINCE2 methodology for the delivery and governance of all implementations. Your dedicated Project Manager will assist with the setup and delivery of your project from start to end and if not already identified/appointed they will advise on the identification and selection of the various roles and stakeholders for your internal team. We will also provide your team with the tools and documentation to ensure successful delivery of the enterprise-wide solution.
If you require a far greater level of involvement, we also provide on-site services including Project Management and consultancy on a daily rate basis.
Workforce management services from WFM
Training
All of our products come with training documentation and the option for on- or off-site training. We offer a variety of training courses to meet your requirements.
View Training OptionsSupport and Maintenance
We’re here to help. We offer a number of Service Level Agreements (SLAs) to support you with our Intelligent Software.
View Support & MaintenanceProject Management
We offer custom implementation strategy based on your business requirements.
View Project ManagementConsultation Services
We are pleased to be able to share our expertise with our clients. We offer a tailored consultation service for both new and existing clients.
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